篇名 | 公共服務僕人領導如何激化組織公民行為?領導部屬交換關係和心理安全之雙元中介機制 |
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卷期 | 20 |
並列篇名 | How Does Servant Leadership in Public Service Intensify Organizational Citizen Behavior? The Dual Mediating Mechanism of Leader-member Exchange and Psychological Safety |
作者 | 童惠玲 、 鄭智謙 |
頁次 | 055-085 |
關鍵字 | 僕人領導 、 領導部屬交換關係 、 心理安全 、 組織公民行為 、 servant Leadership 、 leader-member exchange 、 psychological safety 、 organizational citizenship behavior |
出刊日期 | 202312 |
本研究探討僕人領導的影響歷程,同時關注在領導部屬交換關係以及心理安全之雙元中介機制,如何來驅動員工更大的自發性行為。樣本來自於中部地區地方政府256位正職與約聘之公共服務員工,採兩階段的資料蒐集方法。分析結果發現:一、僕人領導對組織公民行為具正向影響;二、僕人領導透過領導部屬交換關係對組織公民行為具顯著影響;三、僕人領導透過心理安全對組織公民行為具顯著影響。
This study aims to investigate how servant leadership drives greater employee organizational citizenship behavior through the dual mediation mechanism of leader-member exchange and psychological safety. Drawing on a sample of 256 full-time and contracted public service employees working in local governments in middle Taiwan, a two-stage data collection method was used. Results show that: (1) Servant leadership has positive effect on organizational citizenship behavior; (2) LMX mediates the relationship between servant leadership and organizational citizenship behavior; (3) Psychological safety mediates the relationship between servant leadership and organizational citizenship behavior.